General sales conditions & shipping cost
GARANTEE
All works of art are sold unframed. Place des Arts deals strictly with works in excellent condition.
Sizes are given with margins and without.
All works of art are guaranteed to be as described, certified as genuine, and delivered with a certificate of authenticity (COA).

PRICE
All prices are NET and quoted in EUROS (EUR), They can be MODIFIED without notice. Prices in USD, GBP and JPY are shown for reference only.

ORDER
All orders are final. To be accepted, the possible alterations or cancellations requested by the purchaser, will have to be received in writing before the goods are dispatched

METHODS and TERMS OF PAYMENT
Payment in full is expected before shipping your parcel except when otherwise agreed by us.
Payment is accepted by Credit Card Visa, Mastercard or Amex. Swift payment is also available on request.
Reserved items will be held for two weeks pending receipt of payment.

PROPERTY
It is expressly agreed that transfer of property of the goods is only effective after total payment of the price according to French law n° 80-335 of may 12 th 1980.

TRANSPORT, INSURANCE & CUSTOMS
Goods are sold Ex-Works. Insurance is 0.6% of the total value of the order.
IMPORTANT : Goods are carried at buyer's risk, who in case of default or damage, is required to make the necessary reservations to the carrier.
We usually organise a shipment by UPS unless you have your own shipper.
The purchaser will need to be responsible for payment of customs charges, duties and/or taxes, if any, upon arrival of the art work in their country of receipt.

CLAIMS
Complains concerning apparent defects or non-compliance of goods delivered with the purchase order accepted within 8 days after receiving by registered letter, without prejudicing the arrangements made with regard to the carrier.
Competency in legal matters : French law applies. Place : Commercial Court of Paris.

STANDARD SHIPPING COST (for information only)
= 5 prints maximum in a normal size roll, insurance up to 3000 EUR included.
If we need a flat package or a large roll, the shipping cost will be more expensive
If your purchase is over 3000 €, we add 100 EUR for insurance cost to the total of your invoice
France by UPS : 15 €
Europe (EEC) by UPS : 30-60 €
Europe (non EEC : Norway, Switzerland...) by UPS : 60-80 EUR
USA & Canada by UPS: 70 €
Japan, Australia by UPS : 100-120 €
Rest of the world by UPS : 80 -120 €

RETURN POLICY
If the purchaser elects to return the art work within seven days of receipt, it is simply placed back in the reusable parcel and returned to Place des Arts. (Return shipping instructions will be provided.) Upon receipt by Place des Arts, the purchase price less shipping cost, insurance and customs clearance cost will be credited to the purchaser's credit card account, excepting adjustment in the event of damage not due to shipping.

If you have any comments or inquiries, please fill out our form

Warning about buying art on the internet
The FBI reports that auctions are the number one complaint area for cyber fraud. Large omnibus sites like Ebay seem unable to prevent deception, fraudulent offerings, and disappearing sellers. This is understandable because the site is so large and impersonal that no one is empowered or able to review the material offered except on an occasional basis.

Place des Arts - Paris managed by Laurent Schwarz is the one of the oldest european website specialised in fine art prints (open dec. 1997). We operate from a fixed address where we can be found by phone or personal visit (see about us). We rigorously screen every work offered on our website so as to assure buyers that the work is completely consistent. We provide to our clients a certificate of authenticity - COA - for each work we sell. As a result we have never had an issue with any of our extensive internet client base concerning delivery or authenticity.

GUIDELINES FOR INTERNET PURCHASES Based on conversations with a number of clients as well as our own observations about art offerings on the internet we offer these guidelines about buying art on the internet.

1. Check the warranty section. A number of sites are noticeably wary of guaranteeing just about anything concerning their offerings, not the price, not the authenticity, not the signature, not even the availability. Why would you want to be the one that takes all the risk in such a transaction?

2. Demand relevant documentation. More established artists and especially dead artists usually have their authentic works catalogued and photographed in widely available reference books called catalogue raisonnes. These references are usually noted in descriptions of the works offered for sale by legitimate galleries and knowledgeable private sellers. If the seller can't provide you with these references there may be a reason. You can check these references by going to a library, gallery, museum, or knowledgeable art professional where these references may be found and looking up the work in the relevant reference work(s). We have most of the important references and use them extensively in preparing our catalogues.

Younger artists usually can be contacted directly or through their galleries for assurances of authenticity. Many galleries provide detailed certificates of authenticity for the artists that they represent (see below about certificates of authenticity). These certificates should pass with changes in ownership to the new owners. Print publishers can be contacted directly for information about works that they have published if they are still in business. This documentation is very important when purchasing expensive works.

3. Demand a written and detailed guarantee of authenticity. Many sellers provide a simple statement on a letterhead or even a statement on an elaborate decorative certificate but providing a bare minimun of data and even this may be inaccurate. Details such as title, date, medium, size, signature and signature type, edition number and total edition size if edition if known, along with catalogue raisonne references should be a minimum. For unique works a detailed provenance is very helpful and absolutely essential on older works if you wish to be sure that the work is authentic. The seller should guarantee the authenticity of the work in writing. Many galleries will also guarantee the authenticity of the signatures as well.

4. Deal with someone or a firm that won't disappear if there is a problem. Virtual galleries may seem like a revolutionary new concept, but if you have a problem the virtual gallery may disappear as fast as the last screen on your terminal. Demand a fixed and established address for a gallery. With individual sellers, you have to make a personal judgement, but according to recent news reports about intenet auction fraud, many sellers are deliberately obscure as to their whereabouts.

5. Counterfeits and forgers exist in great number in the art world. The most common problem works are, not surprisingly, by artists with the highest recognition in the wider world, especially the big five: Picasso, Miro, Chagall, Dali, Matisse, along with Warhol and a few others. Many older works were never signed but later owners have appended false signatures to them to increase their worth.

Knowledgeable art professionals can usually avoid these works, but novice buyers often lack the expertise and experience to spot the often-obvious problems with such works.

The old axiom, "If it's too good to be true, it probably isn't" is the first rule of thumb to fall back on when looking for art works on the net.

6. Pay with a credit card if you have reservations. Most credit card issuers will refund your money if there is an obvious fraud. In addition, the credit card issuers are not interested in dealing with merchants of dubious legitimacy. If a gallery can't accept credit cards, it may be for some reason that should set off caution lights in your mind.