January 15, 2016 : new general sales conditions are available in French, but not yet translated into English. These new conditions apply immediately.
FIELD OF APPLICATION
These general terms and sales conditions shall govern the sales concluded by the Place des Arts company, registred at the "Registre du Commerce et des Sociétés" of Paris under number 379 033 806, located 3 rue de Téhéran 75008 Paris France, with non professional customers wishing to purchase artworks offered for sale on its Internet website www.place-des-arts.com.
The validation of an order by the customer is considered as an acceptance of these terms and general sales conditions without reserve.
Any dispute relating to the interpretation of these conditions will be within the jurisdiction of the Commercial Court of Paris. Competency in legal matters : French law applies
The translation of our General Sales Conditions in english is done as indicative. Only the terms and conditions written in french will prevail if necessary on any other version in a foreign language or any other contradictory document in case of dispute.
All artworks are sold unframed and in very good condition unless otherwise stated. We deal strictly with works in excellent condition, most of them have never been framed.
All artworks are guaranteed to be as described, certified as genuine, and issued with a certificate of authenticity (COA). The COA describes the artwork with precision and garantees the authenticity of the signature when it is handwritten. We do not issue COA for posters or works with a small value (less than 100 EUR) unless specifically requested by the customer.
The descriptive artworks records, despite the care in drafting them, may contain errors or omissions. If any doubt, do not hesitate to contact us.
Pictures published on our website are to illustrate the artworks and are not contractual. We can provide additional photos on request.
In any case, an error or omission in drafting the description of an artwork published on our website, may not be enforceable against us in case of dispute. Only our certificate of authenticity will prevail.
All prices are NET and quoted in Euros (EUR). They can be modified without notice.
Prices are quoted in USD, GBP, JPY and CHF for your information only. Payments are accepted only in EUR.
The avaibility of artworks will be confirmed before payment.
All orders are final. To be accepted, the possible alterations or cancellations requested by the purchaser, will have to be received by email before the goods are dispatched
METHODS AND TERMS OF PAYMENT
Payment in full is expected before shipping.
We accept all major credit cards (Visa, Mastercard and Amex). As our secure payment is 3d-secure, you must pay on line from your end (except Amex)
Bank transfer is also available on request. In some cases, we reserve the right to require a payment by bank transfer.
We do not accept foreign checks and Paypal
Reserved items will be held for two weeks pending receipt of payment.
The transfer of property of the goods is only effective after full payment of the price in accordance with the french law n° 80-335 of may 12th 1980.
TRANSPORT, INSURANCE & CUSTOMS
Shipping cost free of charge is granted from 1000 EUR per delivery for a shipment in a standard tube to France, and abroad according to destination from 2000 or 3000 EUR.
If a flat parcel or a specific packaging is needed, you will be informed for an additionnal packing-shipping cost.
Shipping is insured for loss or damage, and insurance is included in the shipping cost up to 3000 EUR. If your purchase exceeds 3000 EUR, we'll have to charge you an extra cost of 100 EUR of insurance per shipment.
IMPORTANT : At receipt of the goods, the client is required to make the necessary reservations to the carrier in case of loss or damage within the legal deadline (48 hours to 7 days depending on destination, see terms of the carrier).
The transfer of risk takes place at the delivery of the parcel to the carrier (CIP incoterm).
We usually ship by UPS, unless you have your own shipper. In this case, the EXW incoterm will apply.
CUSTOMS : buyers are entirely responsible for the payment of customs charges, duties, and/or taxes, if any, upon arrival of the artworks in the country of receipt.
STANDARD SHIPPING COST (for information only)
= 5 prints maximum in a standard size roll, insurance up to 3000 EUR included.
France by Colissimo suivi : 15 € - by UPS 20-25 €
Europe (EEC) by UPS : 30-50 €
Europe (Norway, Switzerland...) by UPS : 60-80 EUR
USA, Canada, Mexico by UPS : 70 €
Japan, Australia, Latin America by UPS : 100-120 €
Other countries by UPS : 80 -120 € (POR)
Claims concerning apparent defects or non-compliance of goods delivered with the purchase order or the certificate of authenticity must be done by email within 8 days (14 days for EEC customers) after the receipt of the goods.
RETURN POLICY - RIGHT TO RETRACT
Any request for return must be done by email within 8 days of receipt (14 days for EEC customers). After approval, we will ask you to place the works with the usual precautions in case of rare and collectible artworks in their original packaging. Return shipping instructions will be provided. No returns will be accepted without prior agreement.
In case of loss or damage to the original packaging, customers must provide on his behalf and responsability equivalent packaging. We can provide a replacement packaging at cost for the safe return of the works if necessary.
Refund : the purchase price less shipping cost, insurance and any customs duties or extra packaging cost, will be credited to the buyer's account within 7 days from receipt, with the exception of possible adjustments for damage to the works due to the negligence of the customer when preparing the parcel, according to an estimate done by our artworks restorer.
We reserve the right to have the parcel opened by a bailiff in case of obvious negligence in packing the artworks, and provide bailiff's report at the cost of the customer.
If you have any comments or inquiries, please fill out our form